Terms of Service – (Updated 1st January 2024)
OVERVIEW
This website is operated by Life X DNA Australia. Throughout the site, the terms “we”, “us” and “our” refer to Life X DNA Australia. Life X DNA Australia offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on WooCommerce. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your personal content, excluding genetic data, (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We certify that the genetic data that you will receive is as accurate as possible, using the technology (Next-Gen processing) currently available.
The material on our website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted or timely.
You agree that from time to time we may remove the service for indefinite periods of time without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Life X DNA Australia, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Life X DNA Australia and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at evolve@lifexdna.com
Life X DNA – Jan 2024,
Lyndel R (verified owner) –
Where to start. I have struggled with various health issues throughout my life and taking a DNA test to look at my health from a genetic perspective was not something that I had thought about before. Chronic gut problems, which have led to a plethora of other issues have been my main concerns but also auto-immune and joint pain/inflammation problems too. I am now using my DNA reports, and some consultation help from the BL team, to address these issues and prevent a number of other issues that I am predisposed to. Wonderful resource.
Martyn from Customer Care –
Thank you, Lyndel. Stay healthy
George (verified owner) –
I thought as an ‘older’ gentleman I thought maybe there might be a couple of things that would shine through for me to look at. What an extraordinary resource this is. I have now upgraded to the ultimate pack and am very happy to say that this is the best life investment I have ever made. I may not make it to a 100 but I certainly intend to live healthily and well and with Brain Labs’ help I believe this is more than possible. Thank you
Martyn from Customer Care –
Thank you for the great review George. Stay healthy
Joe S (verified owner) –
My doc told me that looking at my genetics would answer some questions regarding my predisposition to a couple of things we have running in the family. Lots of online research later and I am glad I went with Brain labs mostly because of their outstanding customer support but big praise for how easy this has all been. A lot cheaper than the other companies too! No extra charges for reports etc, no subscriptions and all in Oz dollars.Will upgrade to the bigger pack
Martyn from Customer Care –
Thank you for the review, Joe. Keep healthy
Judie D (verified owner) –
After many years of trying to get my weight under control and a different diet every month I saw this advertised and thought why not. To be honest I didn’t really think that it would be as helpful and useful in finding what works for me. I have made changes to my diet, adjusted my vitamins and a few other useful bits of advice and it’s working. I am firming up, losing weight and feel fabulous. Thank you brain labs
Martyn from Customer Care –
Hi Judie, thanks for the great review. Wishing you health & happiness
Martyn from Customer Care –
Thanks for the great review Lyndel. We wish you health & happiness
Mercedes F (verified owner) –
Great experience, great reports, great post purchase customer support. Happily giving my recommendation
Julie L (verified owner) –
Love working with Australian companies and especially in healthcare. Brain Labs gives you the ability to control your future by showing you what you are made of. So simple. Good people in their customer care department too.
Martine B (verified owner) –
Really easy process and compelling reading. I am looking forward to seeing the rest of my reports this morning as I have upgraded to the ultimate pro pack. Good work brain labs
Christos M (verified owner) –
Wish I could give you guys 10 stars. Changed my life for the better and was easy to do, finally getting to the core of my weight issues. Great customer support too
Rebecca from Customer Care –
Great to hear you are so happy Christos. Stay healthy
Gillian F (verified owner) –
A reference library for the whole family. So glad we did this and now have real and valuable insights into our genetics. I thought at first that this was really only an investment for the kids but my husband and I have benefited so much from doing this. No problem at all recommending brain labs DNA testing. Thank you
Rebecca from Customer Care –
Hi Gillian, thank you for the review it has been great getting you and the family on track and so proactive with your health goals.
Steven B (verified owner) –
Relevant, important, accurate and easy to read information in these reports. Cannot fault anything.
Martyn from Customer Care –
Thank you for the review Steven, Stay healthy
Lesley C (verified owner) –
I did a mydna test before this and was so disappointed. Big woop, yeah I can drink more coffee than the average person!! Thought I would do this after reading a lot of their reviews and blogs and just felt that it might be worthwhile. Game-changer and I am so happy I did because it is a complete record for possibilities and body requirements. I do recommend this company and their DNA analysis.
Luke H (verified owner) –
Egg in your face would be my title for this review! My girlfriend laughed at me when I ordered this and said it was a waste of money. Ha, how wrong she was and after seeing my results she went on to buy her own kit. Brilliant
Rebecca from Customer Care –
Hi Luke. I hope you bought the kit for her… Great to hear you are both so happy. Stay healthy
Luke H (verified owner) –
Egg in your face would be my title for this review! My girlfriend laughed at me when I ordered this and said it was a waste of money. Ha, how wrong she was and after seeing my results she went on to buy her own kit. Brilliant
Hilary B (verified owner) –
The risk summary came in really handy to look at highrisk possibles first. Loving the detail and information in all of the reports. Have upgraded to the ultimate pack from the lady pro. Recommend 100%
Rebecca from Customer Care –
Hi Hilary, thanks for the great review. Stay healthy
Kristy L (verified owner) –
An adventure has been had with all of this and it continues with all the updates to my reports as the science does. Wonderful experience with Brain Labs.
Rebecca from Customer Care –
Hi Kristy and thanks for the great review. Stay healthy
Dakota S (verified owner) –
Clear and easy to read reports and great all natural recommendations. I showed my doctor the reports when I went in with stomach pains a few weeks ago as she didn’t even know this was available. My IBS was diagnosed simply and now addressing my food and other allergies. Brilliant, thank you Brain Labs
Rebecca from Customer Care –
Hi Dakota, thank you for the great review. Stay healthy
Kumar P (verified owner) –
A very good resource for all the family. We have tested 5 members so far and are making changes and seeing results. Thank you
Rebecca from Customer Care –
Hi Kumar, great to hear you are all making progress. Stay healthy
Stacey LL (verified owner) –
We did the kids first, our youngest was hard because he didn’t understand how to give spit but we did it over a few days and got it done, the other slightly older kids were easy (3, 5 & 6). So glad we did this and now know what they are genetically intolerant and allergic to. The youngest one used to come out in rashes all the time and it was from a lectin intolerance that we would have never picked up on. My husband and I have also done this and bought one for mum’s birthday (she’s is 76). All of us have benefited and I cannot thank brain labs enough.
Rebecca from Customer Care –
Hi Stacey. The really young ones can be hard to get saliva from but they have the most to gain from this so it is more than worthwhile. Our youngest ‘client’ was 9 months old when mum collected saliva from him over the course of a few days using sterile sponges. Stay healthy
SY Chang (verified owner) –
You will gain much information from this. My original intention for this was to understand allergies but it has provided a lot more.
Rebecca from Customer Care –
Hi there. Thank you for your great review. Stay healthy
TJ S (verified owner) –
The process is easy and the reports cover everything I need to know plus a lot more. Good company
Rebecca from Customer Care –
Hi TJ, thanks for the great review. Keep healthy
Joseph G (verified owner) –
FIFO worker and completely feeling drained all the time so thought I would do this and see what comes from it. Have fine tuned my supplements (with help from Martyn in customer support) and addressed a tonne of inflammation core issues.
My gratitude goes to this company and in particular Martyn. I’m a new man
Rebecca from Customer Care –
Hi Joseph, thank you for the great review which I have passed on to Martyn as well. Stay healthy.
Jonathon T (verified owner) –
Worth every dollar. This has been a life-changing investment in our family’s future. Faultless service and backup support from Martyn and his team as well. I would highly recommend that all families look at doing this.
Rebecca from Customer Care –
Thanks for the review, Jonathon. Stay informed, stay healthy.
Bob L (verified owner) –
Game changer. This should integrated into part of the healthcare system! Takes a lot of work out of the ‘trial and error’ when visiting your doctor. I am very glad that I did this. Just ordered 3 more ult packs for the family. Great work Brain labs
Rebecca from Customer Care –
Hi Bob and thank you for the great review. Stay healthy
George Pap (verified owner) –
So glad we have done this. A lot of things highlighted that we are looking at to improve our lives. Easy reading. Happy to recommend
Rebecca from Customer Care –
Hi George, thanks for the great review. Keep healthy
Charlie S (verified owner) –
I have done testing with a couple of other DNA companies and I have to say that this is by far the best of the bunch..by far. Highly recommended.
Rebecca from Customer Care –
Glad to hear your great review Charlie, thank you. Stay healthy
Sam F (verified owner) –
This is by far the best investment in our health that my wife and I have done and only wish that we had done it sooner. Lots of companies doing this now but we are glad we went with Brain Labs (read the reviews, especially from docs and pro athletes). It’s been painless and we now have access to a wealth of information. Kudo’s to you all at Brain Labs and a special thanks to Martyn and Rob from customer support.
Robin (verified owner) –
This is what healthcare needs to be focussing on…prevention and knowledge. Love it and have had a great experience with this company
Nessa P (verified owner) –
A fully Affordable genome test. I was very happy with the quality of the reports and delivery time.
Chester M (verified owner) –
Good stuff!!! Australian innovation at its best. Sorting out my brain fog and gut problems
Margaret F (verified owner) –
I learned a enormous amount from this experience. I highly recommend it to those who seek to know themselves better.
Jono N (verified owner) –
Great product from this innovative Queensland company.
Robin W (verified owner) –
A remarkable product from this great to deal with company. I really had no idea that the brain fog and stress/depression I have been dealing with for most of my life were caused by food intolerances and poor methylation. It has been a life-changing experience to say the least. I recommend this company and their testing
Tony D (verified owner) –
Thank you brain labs for helping me understand my health. Great company, great customer service and easy reports to get my head around
Les A (verified owner) –
Mediterranean diet and supplement changes coming up. So glad we did this.
Kate L (verified owner) –
Only by having your DNA mapped can you actually understand what your body needs and how to really look after it and Brain Labs ultimate pack does this and more. Expertly researched and presented reports that actually matter.Other dna testing companies should be looking to these guys and taking notes. Great job 🙏
Edwin J (verified owner) –
My doctor actually referred me to this company after a number of tests to determine the source of my lethargy and general lack of energy through bloodwork proved inconclusive. The reports were concise and easy to understand and we nailed down the source and solution to my ailments. I really would not have thought to go down the DNA testing route but now it all makes sense. As Brain Labs says ‘start at the beginning..you’. Thank you to all the team there.
Alan H (verified owner) –
A very comprehensive analysis of my dna has been provided and I am happy with the reports and information.
Josephine T (verified owner) –
Brilliant. Life changing
Kev N (verified owner) –
There is a lot of information in this pack…a lot. I have started with the high-risk ones and am working my way through the folder. The histamine intolerance and thyroid and gut inflammation reports were spot on and confirmed in a few weeks what my doctors have been guessing about for years. DNA analysis is 100% the future of preventative healthcare.
Clinton D (verified owner) –
I originally purchased the man pro but have upgraded to the ultimate since. My goals here where to get my diet, and other supplement requirements fine tuned for the gym but I have since also addressed a multitude of potential issues that were showing could be a problem in the future. This whole thing is fascinating and I’m having fun geeking out on the science. Very happy, great purchase/investment
Lisa (verified owner) –
We received our results and were pleasantly surprised at the amount of information from one test. Highly recommend!
Anna B (verified owner) –
I started looking at doing this in 2019 with this company and finally did it this year. All I can say is I wish I had done it sooner. Very enlightening
Sebastian C (verified owner) –
After plenty of research and hesitation I took the plunge and did this for our entire family. My son had always battled with allergies and my daughter suffered greatly food intolerances. We now better understand what works and have made adjustments to out lives. Thank you Brainlabs for changing our lives.
Jake H (verified owner) –
Martyn and his team are on the ball. This is a really good product and great health investment
Shane R (verified owner) –
A lot of useful information and the results about lifestyle and character is spot on just from our DNA. Doing the kids next.
Darren B (verified owner) –
Awesome, took the test mostly out of curiosity. The results came back, spot on with known traits for both health & lifestyle. This gave me a clear picture of what to address for my health risks.
Michael Lones (verified owner) –
I work fifo, long hours, mentally & physically exhausting and feel like I have been going downhill health wise for quite some time now. I bought the ultimate pack and since then have worked with the team at Brain Labs so get my health on track. They have been great and I feel better, have more energy and my nagging headaches have stopped. An altogether worthwhile and rewarding journey
Heather G (verified owner) –
Hi. I don’t usually do reviews but when Brain Labs asked me to do this it was a no brainer. I love this company and what they do. It has changed our lives for the better and empowered us with an enormous amount of information on not only current issues (allergies, intolerances) but also what to be aware of in the future and how to influence our bodies so we do not have problems. Their support team has been great too, even with my dozen or so calls to their offices (sorry Martyn and Tobias). I really would like to highly recommend Brain Labs
Susan M (verified owner) –
I choose this company after my doctor recommended them. He and I have since been actively working on my health. I recommend them very highly
Angel S (verified owner) –
Solid information and in an easy-on-the-eyes format. I can’t stop reading and then researching, fascinating stuff.
Maureen Mc (verified owner) –
We originally tested 4 family members, Ultimate Pack, a year ago. Since then we have added another 7 orders all Ultimate pack with Brain LAbs. Our youngest is 9 months old and we collected his saliva with sterile sponges over a few days (drool) and the oldest is Dad at 87. Everybody has benefited from this great resource. Food sensitivities have been identified, vitamin requirements taken care of (and money being wasted on unnecessary ones removed), future potential problems identified too and action taken to prevent them in place.
This is a must-do for any person or family that truly wants to be proactive in their health. Brain Labs customer support is also great. In a world where it is not possible to speak to anyone they are always there.
Michael S (verified owner) –
Easy to do and well researched and written reports that were really accurate.
Paul M (verified owner) –
Great experience, great customer support.
Aiden Y (verified owner) –
This is the best investment for health and I am loving the flow of new reports coming from these guys. Keep it up
Franklin S (verified owner) –
Happy to recommend this company. Fascinating reports
Silvano P (verified owner) –
Eye-opening to say the least. Spot on with known allergies and food issues which has made this very credible and me take notice of all the rest. I have called their offices a couple of times to ask about particular reports and they are always on hand. I would recommend this without reservations.
Robyn S (verified owner) –
Brain labs DNA have provided me with very accurate and detailed information relating to absolutely everything. Great customer support and recommendations too
Anthony S (verified owner) –
Just got my reports back this evening and I’m really amazed by how accurate this all is. Lots of reading to do but just wanted to leave a review as I’m very happy with what I have received. Thank you Brain Labs
Mario C (verified owner) –
Invaluable. A really great investment
Marcus B (verified owner) –
I am converted. Originally did this and didn’t really expect much but I will be the first to say I was wrong. It seems weird to say that I am happy to know what could go wrong but I now have the information to make sure that it doesn’t. No problem giving my recommendation
Leon H (verified owner) –
A journey of exploration from a simple saliva test. Both thumbs up to recommend this company.
Thomas M (verified owner) –
Life changing
Roberto J (verified owner) –
I started my journey with this company over three years ago. They have an amazing product and their library of reports is astounding. I would recommend Brain Labs to everyone
Petra Gi (verified owner) –
Happy to recommend this great company and its fabulous customer service.
Pauline M (verified owner) –
This is the 3rd company I have used to test my DNA. The first 2 turned out not to be even Australian although their website and advertising was pretty convincing. I was so cross. Ordered with these guys after speaking to them in person at their Cairns offices and it has been great. The other companies provided me with a load of rubbish in comparison. If you want to make effective and healthy changes in your life then do this with Brain Labs. I recommend them.
Tom M (verified owner) –
This is too easy and should be a must for everyone. The doctors haven’t got a clue what’s going on and just want to fill you full of drugs and do tests…no idea. I am loving the ‘you wouldn’t buy a house without knowing what it’s made from?’ analogy. So true and this has shown my wife and me what we ‘are made of’. My thyroid was clearly an issue and has never been raised as such by the doctor.
Grandkids’ chrissie presents coming up. I recommend brain labs and their team.
Bryan G (verified owner) –
No problem recommending it at all.
Sunjay S (verified owner) –
Start at the beginning and improve from there got me and oh how correct that is. So glad we did this. Great product, great company
Louise Mc (verified owner) –
I founf this company by complete accident and ordered the starter pack. Had my first batch of reports come in and have been ordering stand alone reports for a while until Rob from customer support called me and upgraded me to the ultimate pack as I had spent more on reports than if I had bought that to start with. He also refunded the extra I had spent. I have to say that I have never experienced customer care like this. Really great. Everything that I have read is correct and well researched too. I recommend this company